COVID-19 health and safety protocol 

Due to the government update, we will be opening our doors on Saturday 1st August and can't wait to welcome you all back to The Fig Tree Spa. We wanted to let you know about all of the temporary precautions the salon is putting in place to ensure a safe environment for our clients and ourselves.

 

Our Team:

Each morning before we enter the salon we will have a contactless temperature check done

We will then thoroughly wash our hands before putting on personal protective equipment (PPE)

We will maintain social distancing and ensure safe standards while dealing with responsibilities at reception and in the communal staff areas

Our Salon:

We have undertaken a thorough review of our salon and the services we offer

All surfaces in the salon will be regularly cleaned and wiped down using the necessary products

Before each treatment all equipment including the couch, trolleys, light switches, card reader, bins will be disinfected or changed and more couch roll applied.

We will be staggering appointment times to avoid clients interacting and crossing in the salon

Unfortunately the WC will not be available for clients to use during these times

Our Treatments:

There are a few treatments that we currently cannot offer due to the current social distancing guidelines relating to face masks. These include massage-based facials and lip or chin waxing

We will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. We will wash our hands before and after every treatment

Only water will be offered to you, in paper disposable cups

We will also offer you a hot soapy towel to use as you leave the salon as an extra precautionary measure

Guest Arrival and Reception:

We will greet you warmly as usual but now with no physical contact

Before you enter the salon your temperature will be taken, without contact

There will be health checklist verbally answered as you enter to maintain the safest environment possible

We will clean the reception area regularly

Where possible you will be escorted immediately to the treatment room to avoid congestion

There will be a lovely hand wash ceremony while you wait for your treatment

We ask you, our clients to:

Not arrive more than 5 minutes before your treatment so that we can socially distance all clients

Please can payment be made by card. We will only accept cash if it is the new plastic note type

To wear a face mask at all times whilst in the salon

To contact us and re-arrange your appointment if you have a temperature, are feeling unwell or if anyone in your households has these symptoms or is self isolating

Do not come into the salon if you or anyone you live with is self-isolating or displaying symptoms known to be consistent with COVID-19

 

We look forward to seeing you all very soon, fit, healthy and ready for some pampering - Fig Tree style!